SHIPPING & RETURNS

RETURN & REFUND POLICY

Return & Refund Policy

1. Returns & Exchanges

We want you to be completely satisfied with your purchase! If you are not happy with your order, you may return or exchange eligible items within 3 days of receiving your order.

Eligibility for Returns & Exchanges:

✅ Items must be unused, unworn, and unwashed
✅ Tags and original packaging must be intact
✅ Returns must be initiated within 3 days of delivery
✅ Proof of purchase (order confirmation or receipt) is required

🚫 Non-returnable items:

• Items marked as final sale or clearance

• Customized or personalized items

2. Return Process

To initiate a return, please follow these steps:

• Contact Us at [customer service email/phone] with your order details.

• We will provide a return authorization and shipping instructions.

• Pack the items securely and ship them back using a trackable courier service.

3. Refund Policy

Once we receive and inspect your return, refunds will be processed within 10 business days to your original payment method.

• Store credit or exchange available upon request

💳 Refund processing time:

• Credit/debit card: 13 business days

• Store credit: Instant upon approval

4. Exchanges

If you need a different size or color, we offer exchanges on eligible items. Simply return your item and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within [3] days with photos, and we will arrange a replacement or full refund at no additional cost.

6. Contact Us

For any questions or assistance, reach out to us:
📧 [Customer support email]
📞 [Customer service phone number]
💬 [Social media handles]